How to Boost phishing incident response Strategy for Dealing with Phishing Attacks?


The difference between a serious security breach and an easy fix could hinge on how quickly you react to a phishing threat. This approach typically requires close coordination between non-technical staff and their security department peers who can help them verify and overcome phishing efforts. Having more than one employee in an organisation greatly increases its vulnerability to phishing attacks. If hundreds or thousands of people are routinely exchanging sensitive information online, then you may be at risk because to the sheer number of endpoints involved in this kind of interaction.

Just how does a phishing attempt manifest itself?

Is it too scary to say that you will probably be molested sooner rather than later? You won’t find that opinion among us. It’s the nature of modern society and how you do business. Some attacks will succeed despite the best efforts of training and security systems. In this article, you will read about several typical phishing attempts.

Email is used to conduct a phishing attack

Many individuals take great pride in being able to spot a phishing email by its warning indications, but cybercriminals are only getting smarter. As an example, they might change just one character in an email address or refine the way they mask clickbait. As an alternative to big call-to-action buttons that shout at the reader to click, there may be a more subtle indication, such as hyperlinked text that a person clicks on before they even notice what they’ve done. With these call-to-action buttons, the reader would be prompted to take action.

Phone-based phishing assaults have also proliferated greatly in recent years. A bad caller could appear as a representative from a company that claims to be able to help your organisation, but then overstates the benefits they give. Many phishing emails and texts share common tactics, such as the use of embedded links or direct references to you or your company by name.

Create a plan of action for responding to unexpected challenges

Having a phishing incident response plan in place is crucial in the event of a phishing attack. You can stop attacks from happening as early in the killchain as possible by putting safeguards in place for your systems and networks.

Once phishing has been proven, it is time to track down the perpetrator(s), identify the attack method, and identify the victims. Using the organization’s existing ticketing system, administrators can leverage security automation to deliver real-time alerts to all users, telling them that the phishing attempt was validated and explaining the next steps to take, in particular to the employee who reported the effort.


How do you check if an employee has been a phishing victim, and what procedures do you have in place to do so? When attempting to grasp the full scope of the situation, how do you plan to do so?

Where will you put up barriers to stop the virus or stolen credentials from spreading? What does it mean to “contain” something?

If an infection or compromised credentials have occurred, what measures will you take to repair the damage?

Performing a root cause analysis requires figuring out what in your company’s people, procedures, or technology contributed to the occurrence of the problem.

To mitigate this, you must implement compensatory measures, including education and awareness campaigns. What steps will you take to modernise the configuration, provide safeguards against repeat incidents, and train employees to deal with different kinds of attacks?

Be preventative and foster a mindset where safety always comes first

Intruders know that less security-aware workers are easier targets since they are less likely to recognise the dangers that an email attachment or embedded link may pose. That’s why it’s so important for businesses to train their staff on how to recognise a phishing attack and counter it.